GDPR
Fair Processing Notice – External
When The Dental Team Manchester processes your personal data we are required to comply with the Data Protection Act 2018 (“DPA”) up to and including 24 May 2018, and from 25 May 2018, the General Data Protection Regulation 2016 (“GDPR”) (the DPA and GDPR are together referred to as the “Data Protection Legislation”).
Your personal data includes all the information we hold that identifies you or is about you, for example, your name, email address, postal address, date of birth, as well as special categories of data including but not limited to medical and health records, care plans and information about your religious beliefs and ethnic origin.
Everything we do with your personal data counts as processing it, including collecting, storing, amending, transferring and deleting it. We are therefore required to comply with the Data Protection Legislation to make sure that your information is properly protected and used appropriately.
This fair processing notice provides information about the personal data we process, why we process it and how we process it.
Our responsibilities The Dental Team Manchester is the data controller of the personal data you provide. We have appointed the Practice Manager as Data Protection Officer and they will have day-to-day responsibility for ensuring that we comply with the Data Protection Legislation and for dealing with any requests we receive from individuals exercising their rights under the Data Protection Legislation.
Why do we process your personal data? We process your personal data in order to provide you with the services you have requested, to fulfil the contract we have entered into with you and/or to receive services or goods from you. We may also process your personal data to respond to any queries or comments you submit to us and to correspond with you on a day-to-day basis.
We may need personal data from you to be able to provide services to you, to meet our legal obligations, to enter into a contract with you and/or to provide you with all the information you need. If we do not receive the personal data from you, we may be unable to fulfil our obligations to you.
We process most of your information on the grounds of consent from you, legitimate interests (such as other services provided by the practice, performance of a contract we have entered into with you, protection of the vital interests of a Data Subject or, in the case of special categories of data, processing for the provision of health treatment.
If we obtain consent from you to the processing of your personal data, you can withdraw your consent at any time. This won’t affect the lawfulness of any processing we carried out prior to you withdrawing your consent.
Who will receive your personal data? We only transfer your personal data to the extent we need to. Recipients of your personal data include:
- Treatment referrals
We don’t transfer your personal data outside of the EEA.
How long will we keep your personal data? We will retain your personal data for 11 years. We retain your information for this period in case any issues arise or in case you have any queries. Your information will be kept securely at all times. Following the end of the 11-year period, your files and personal data we hold about you will be permanently deleted or destroyed. If we are required to obtain your consent to process your personal data, any information we use for this purpose will be kept until you withdraw your consent unless we are entitled to retain the personal data on the basis of other grounds set out in the Data Protection Legislation.
What are your rights? You benefit from a number of rights in respect of the personal data we hold about you. We have summarised the rights which may be available to you below, depending on the grounds on which we process your data. More information is available from the Information Commissioner’s Office website https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/. These rights apply for the period in which we process your data.
- Access to your data
- Rectification of your data
- Right to be forgotten
- Right to restrict processing
- Data Portability
- Right to object
Automated decision making We don’t carry out any automated decision-making using your personal data.
Your right to complain about our processing If you think we have processed your personal data unlawfully or that we have not complied with GDPR, you can report your concerns to the supervisory authority in your jurisdiction. The supervisory authority in the UK is the Information Commissioner’s Office (“ICO”). You can call the ICO on 0303 123 1113 or get in touch via other means, as set out on the ICO website – https://ico.org.uk/concerns/.
Any questions? If you have any questions or would like more information about the ways in which we process your data, please contact our Practice Manager at manager@thedentalteammanchester.co.uk.